Human Resources, as a function, has an image problem.  And a self-confidence problem.

As a function HR has an incredibly broad set of responsibilities – everything from compliance tasks (payroll, EEO, ACA, ADA, FMLA and all the other acronyms) to day-day blocking and tackling (hiring, firing, reorganizing and paying) to the more strategic work (advising and consulting around people, organization, workforce strategy, business execution, talent pipelines, engagement etc).

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An oft-cited statistic is that 70% of development actions should come from experience, 20% from relationships/feedback and 10% from education/training. The source is often listed as CCL and Lombardo and Eichinger. It has been cited so often that is has become gospel. But recently, there has been a spate of articles raising an issue of whether this statistic may be receiving more weight than is justified by the research behind it. (more…)