As you may have noticed, I have a fairly consistent 26-27 replies to my blog posts. And as my husband figured out (he was moderately impressed with my “following” before he did), they are students in the Advanced Topics in Workforce Management course that I am teaching in UB’s MS Accounting Program. This post represents the last to which they have to reply. I’ll miss reading their posts here, but I will also miss seeing them in class every week as our time together runs out in 3 more classes.

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Technology is everywhere and is shaping how and when we interact. Workers everywhere are both enabled by and struggling with those implications, which is oddly (or expectedly depending on your perspective) driving the development of more tools and technologies at both ends of that spectrum – using technology to enable work as well as shut off technology to enable work.

Cisco did a research study, published as Workforce 2020, that states the challenge this way:

What all this new technology means for tomorrow‘s workforce can be summarized in [Marshall] McLuhan‘s dictum “We shape our tools and thereafter our tools shape us.”

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